IT Support Portal

Welcome to
RDC Help Desk
Portal

Log in, tell us what's broken, and our local team right here in Cagayan Valley takes care of the rest. No phone queues. No endless emails. Just fast, friendly help.

  • Report any issue in under two minutes
  • Track your tickets live and get notified instantly
  • Full support history always available
Trusted since 2013  ·  Proudly serving Cagayan Valley
2013
Founded & Serving
10+ Cities
Regional Coverage
99.9%
Portal Uptime
< 90 sec
Avg. Ticket Submit
— HOW IT WORKS

Need Help With
Your Devices?

Our local team is just one click away. Submit your issue and we'll take care of the rest — fast, local, and personal.

AUTHORIZED SERVICE CENTER
E Epson
C Canon
A ASUS
L Lenovo
H HIKVISION
01
Submit Your Concern
Log in to your account, fill up the form, and submit your concern in under 90 seconds.
02
Technician Assignment
Our system prioritizes by impact. A local technician is assigned to your case within minutes.
03
Get Fixed
Track real-time progress and get your issue resolved quickly by our local team.
Get In Touch

Contact Us

Proudly serving Cagayan Valley since 2013

TELEPHONE
(078) 396-1859
Call Now
MOBILE 1
0917 651 3786
Viber
Call
MOBILE 2
0917 165 5322
Viber
Call
EMAIL
rtdecastro@rdc-ts.com
Send Email
FACEBOOK
RDC Technology Solutions
Visit Page
We aim to reply the same business day
Got Questions?

Frequently Asked Questions

Yes! We cover all of Cagayan Valley (Tuguegarao, Ilagan, Cauayan, Santiago, etc.) and nearby provinces. Our local engineers are ready to assist wherever you are.
The help desk portal is completely free for all existing RDC clients and partners. New clients can create an account in under 60 seconds.
Our office is open Monday to Saturday, 8:00 AM to 5:30 PM. For any issues during these hours, just submit a ticket and our team will assist you right away.
LOCAL SUPPORT

Local Support | Cagayan Valley

RDC Corporate Office
RDC Technology Solutions Inc.
Address
Ground Floor, RDC Building, Highway, Atulayan Sur, Tuguegarao City, 3500 Cagayan
Telephone
(078) 396 1859  ·  0917 651 3786
Mon – Sat
8:00 AM – 5:30 PM
Our Location
Open in Google Maps →